Yes! The Dilli Shop ships to more than 100 countries worldwide, including Australia, France, Singapore, and the United States.
We are currently offering free shipping worldwide. Go ahead, shop!
Yes. It is the client’s responsibility to pay any customs duties, foreign taxes or other fees that may be imposed at the destination.
Once your order has been dispatched, you will receive an email containing a tracking number to follow your delivery status.
Once an order is received, it is processed and sent to our designer’s production facility to be crafted by hand. Orders will take approximately 5-8 weeks to deliver. Each product has a specific delivery timeline based on the designer and this detail is indicated in the product description.
Or course! We are here to help with any last minute needs. To make an express order, please contact our team directly at email@example.com.
We are official retailers of the brands we carry. That means every item in The Dilli Shop is authentic and handcrafted by the designers themselves. We are proud to bring these genuine designs to you, no matter where you live.
Every product is handmade in India in the designer's production facility. Fun fact: your outfit is made in the same facility as the outfits worn by your favourite celebrities!
Our goal is to ensure every client loves their outfit. Because our products are made to order, we do not accept returns or exchanges.
We run discounts and promotions throughout the year, so stay tuned for exclusive deals by following us on Instagram @thedillishop [https://www.instagram.com/thedillishop/] and visiting our homepage [URL: homepage].
Most items in The Dilli Shop are gentle dry clean only.
We recommend for plainer, lighter and synthetic outfits to be hung up in a wardrobe, whereas embellished and heavier garments are best stored flat (in an appropriate sized box) to avoid tears or sagging from bearing the weight of the material. When storing in a box, you can use soft fabrics like muslin cloth between the folds so that the embroidery does not rub against each other or get tangled. In both cases, ensure your outfit is kept away from heat, moisture and sunlight.
Please refer to the size guide available in each product as sizing can vary slightly by designer. The size guide will help you match your measurements to our designer sizes.
We’re here to help you find your dream outfit! For custom sizing, please refer to the next FAQ or get in touch at firstname.lastname@example.org for further assistance.
Looking for a custom fit? You've come to the right place. When placing an order, select "custom" size and add to cart. After your order is placed, click here to download our measurement sheet which provides a template for both womenswear and menswear. Fill out your preferred measurements and send to email@example.com. Your custom outfit awaits you.
Please kindly note that designer pieces are individually handcrafted and therefore, minor variations may exist in shade, handwork embroidery and measurements.
Yes! We can customize colours, sleeve lengths, necklines and other minor adjustments to the products featured on our website. For customization requests, please contact us at firstname.lastname@example.org before placing an order.
Prices for customizations vary. We are transparent about any additional costs and will let you know the required fees before your order is placed.
In most cases, we can change the colour of a product. However, please note that some designs look their best in certain colours or shades. We provide styling advice and offer a palette of color recommendations for you to choose from. Please contact us at email@example.com for assistance.
We take great care in providing designers your measurements. As each outfit is handcrafted, minor variations may exist. Each outfit goes through a quality control process to ensure customizations and measurements are accurate based on your submission. If you are unsatisfied with your outfit, please contact us at firstname.lastname@example.org for assistance.